Purpose of WhatsApp Group Chats

Please see important guidance regarding the use of WhatsApp group chats among parents. These groups are a great way to stay connected, share information, and build a sense of community. It is essential that they are used in a respectful and constructive manner that reflects the values we hold dear at St John and St James Primary School.

WhatsApp groups are intended to:

• Share key school updates: Use the group to share reminders about events, changes to timetables, or other important school information.
• Organise social events or fundraising activities: Coordinate events or fundraising efforts for your child’s class or the wider school community.
• Foster a sense of community: Use the group to share positive experiences, offer support, and keep each other informed about school matters.

Code of Conduct for WhatsApp Group Chats:

To ensure that the group chats remain a positive and supportive environment, we encourage parents to follow these guidelines:

• Use the group to communicate constructively regarding your child, the school, or school events.
• Maintain mutual respect and cultural sensitivity towards all group members. Ensure that your messages are considerate and kind.
• Keep conversations relevant to school matters. Use the group as a space for school updates, information, and community-building. Personal or unrelated conversations are best held privately.
• Respect privacy and confidentiality: If sensitive information is shared, keep it within the group and respect the privacy of individuals.
• Use the group to foster positivity and support. Share helpful advice, encouragement, and positive experiences that contribute to a collaborative environment.

The school encourages the following positive online activities:

• Encouraging and supportive communication with staff, governors, pupils, and other parents.
• Sharing information that strengthens the school community and contributes to a positive school culture.
• Communicating directly with staff members regarding any issues, ensuring that conversations are respectful and solutions-focused.
• Engaging in constructive discussions that promote the values of the school and encourage collaborative problem-solving.

Raising Concerns:

If you have any concerns regarding your child’s education or well-being, we encourage you to contact the relevant staff member directly. Our teachers and staff are always available to listen and support you in a constructive and professional manner. For matters related to academic progress, behaviour, or other school-related issues, please reach out to the appropriate staff member via email or phone.

How to Contact Staff:

• Class Teachers: For concerns about your child’s learning or behaviour in class, contact the relevant teacher directly.
• Headteacher or Deputy Headteacher: For more serious concerns or school-wide issues, contact the leadership team.
• School Office: For general queries or information, please contact the school office.

We greatly appreciate your support in ensuring that our WhatsApp groups are a positive and respectful space. By following these guidelines, we can continue to build a strong, collaborative school community that reflects the values we cherish at St John and St James.